MANAGED IT SERVICES

From completely partnering as your Helpdesk to supporting your IT department, we provide a proactive approach to virtual IT services. We enable businesses to offload IT operational burdens to maintain comprehensive coverage of IT systems within a business. We offer an innovative, proactive approach to solve problems before they arise.

WE MINIMIZE THE NEED FOR REACTIVE SUPPORT. We practice a proactive and holistic approach that minimizes the disruption and lost productivity that comes with unpredictable systems. ZeroDay offers a team dedicated to identifying opportunities for automation and systematic changes that resolve recurring issues and minimize user disruption. 

We provide a dedicated consultant who meets with the customer leadership on a recurring basis to review technological risks, identify reactive support trends, strategize future changes, and provide expertise on the ever-changing IT world. ZeroDay empowers customer leadership to make proactive decisions and build better-informed IT budgets.  

IT SERVICES

Monitoring

& Management

  • Performance, Availability, & Predictive Monitoring

  • Patch Monitoring & Management

  • Cloud Management

  • Virus Definition Monitoring & Management

Support

  • Configuration, Inventory, & Change Management

  • Line of Business Applications

  • Email Management / Email Security

  • Vendor Management

Administration & Maintenance

  • Anti-Virus As a Service

  • System & Network Administration

  • Server Maintenance

  • Workstation Maintenance

Services

  • Help Desk & Emergency Support

  • Escalation Services

  • Quarterly Review Meetings

CASE STUDY

WE SPEAK TECH.
WE VALUE PEOPLE.